At Weems and Plath, we strive to provide the highest level of customer service. If you ever have any questions, you can call us at 800-638-0428 extension 22 or 32 or e-mail us.
If your Weems & Plath instrument needs repair, you may send it to us at the following address:
Weems & Plath, Inc.
Attn: Customer Service
214 Eastern Avenue
Annapolis, MD 21403 USA
Please include a note describing the problem, daytime phone number, return mailing address (no P.O. boxes), and proof of purchase if claiming warranty. We will notify you of any charges and you may then pay by credit card or send us a check. There are no costs involved if your instrument is still under warranty. NOTE: Please package carefully as Weems & Plath can not be responsible for damage in transit.
On each product page of our web site, you will find the following documents available for download: Product Manuals, Parts List, Warranty, Troubleshooting and Technical Documents, if applicable. If you need additional assistance or documentation, please contact Customer Service by e-mail or call 800-638-0428 extension 22 or 32.
We have compiled a list of our most frequently asked questions below. To view an answer, simply click on a link.
